Thank you for shopping at BuySnapScore.net. We hope you are delighted with your purchase. However, if you are not entirely satisfied with your order, we are here to help. Please read this Returns and Refunds Policy carefully to understand your rights and options.
1.1. Eligibility for Returns: We accept returns for most of our products within 30 days from the date of delivery. To be eligible for a return, the item must be in its original condition, unused, and in the same packaging as you received it.
1.2. Non-Returnable Items: Certain items are non-returnable for hygiene and safety reasons, such as digital products, software, or products that have been used or modified.
1.3. Return Process: To initiate a return, please follow these steps:
- Contact our customer support team at [email protected] to request a return authorization.
- Pack the item securely in its original packaging and include any accessories or documentation that came with it.
- Ship the item to the address provided by our customer support team.
- We recommend using a trackable shipping method for your return to ensure its safe delivery.
1.4. Return Shipping Costs: Customers are responsible for the return shipping costs, unless the return is due to an error on our part (e.g., wrong item shipped or item arrived damaged).
1.5. Refunds: Once we receive your return and inspect the item, we will notify you of the approval or rejection of your refund. If your return is approved, we will initiate a refund to your original payment method. Please note that the refund amount may be subject to deductions for return shipping costs or restocking fees, if applicable.
1.6. Processing Time: Refunds may take several business days to be processed and appear in your account, depending on your payment method and financial institution.
Damaged or Defective Items:
2.1. Inspection upon Delivery: Please inspect your order immediately upon delivery. If you receive a damaged or defective item, contact our customer support team within 30 days of receipt. We will work with you to resolve the issue promptly.
2.2. Replacements: In the case of damaged or defective items, we may offer a replacement, exchange, or full refund, depending on the situation and product availability.
3.1. Order Cancellation: If you wish to cancel your order, please contact us as soon as possible. We will make every effort to accommodate your request, but once an order has been shipped, it cannot be canceled. In such cases, you may follow the standard return process after receiving the item.
If you have any questions or need assistance with returns and refunds, please contact our customer support team at [email protected]. We are available to help you with any concerns you may have.
By making a purchase on BuySnapScore.net, you acknowledge that you have read and understood this Returns and Refunds Policy and agree to its terms and conditions.